Email Marketing

The Science of A/B Sales Testing and Sales Prospecting Emails

November 1, 2018 Brendan Burnett
The Science of A/B Sales Testing and Sales Prospecting Emails

Introduction

Cold outbound has never been noisier. Your prospects are getting hit with dozens of emails a week, spam filters are stricter than ever, and average reply rates have been drifting down year over year. Yet some teams are quietly booking more meetings from the same or even fewer sends.

The difference isn’t just better copywriters, it’s better scientists.

Teams that treat prospecting emails like experiments, not artwork, are the ones stacking compounding gains. They A/B test subject lines, hooks, and cadences the same way high-performing product teams test UI changes. Over time, those 10-20% improvements in opens, replies, and meetings compound into a pipeline that looks completely different from the average.

In this guide, we’ll break down the science of A/B testing sales prospecting emails specifically for B2B sales teams:

  • What A/B testing actually means in a sales context (and what it doesn’t)
  • Current benchmarks for cold email performance so you know what “good” looks like
  • The highest-impact elements to test in your sales emails
  • How to design statistically sound experiments with real-world constraints
  • How to roll testing into your SDR process without slowing reps down

By the end, you’ll have a playbook you can give to your SDRs, BDRs, and AEs to turn outbound email from a guessing game into a repeatable, data-driven motion.


The Science Behind A/B Testing in Sales Prospecting Emails

What A/B Testing Really Is

At its core, A/B testing is just a controlled experiment. You take one variable in your prospecting email, say, the subject line, and create two versions:

  • Version A: Your current best-performing subject line
  • Version B: A new idea you believe might perform better

You randomly split a sufficiently large, similar audience segment in half. Half get A, half get B. You send them at roughly the same time, under the same conditions, and measure which version wins on a defined metric (open rate, reply rate, meetings booked, etc.).

This is not new. Marketers have been running A/B tests on email campaigns for years, and they’ve seen dramatic gains: some studies show A/B tested email programs improving conversion rates by as much as 49% and boosting click-through rates by up to 127%. Other analyses find that teams who regularly A/B test see around 83% higher email ROI than teams that don’t.

What’s new is bringing that same discipline into outbound sales, where the stakes are higher, volume is lower, and your goal isn’t a newsletter click; it’s a qualified meeting.

Why A/B Testing Matters More Now in Outbound

A few realities every sales leader feels today:

  • Inbox fatigue is real. B2B decision-makers now receive an average of around 15 cold emails per week, and 71% say they ignore emails that don’t feel relevant to them.
  • Performance is compressing. Multiple 2024-2025 studies put average cold email reply rates somewhere between about 3-6%, with many campaigns sitting at 1-3% while top performers hit 15-25%.
  • Cold email is still insanely high-ROI. Done right, cold email can still deliver $36-$42 for every $1 spent, even with tougher filters and saturated inboxes.

In other words: the channel still works, but the margin for error is tiny. You’re not going to brute-force your way to quota by sending more mediocre emails. You need to send smarter emails, and that’s where testing pays off.

A/B testing gives you a structured way to answer questions like:

  • Do our prospects respond better to pain-based hooks or outcome-based hooks?
  • Does asking for a 15-minute meeting on first touch hurt reply rates compared to asking a simple qualifying question?
  • Are short (60-90 word) emails actually outperforming the longer pitch we’ve used for two years?
  • Does a plain-text, founder-sent email beat a polished HTML template from a generic sales@ address?

Instead of arguing opinions in meetings, you test. The data decides.


Benchmarks: Where Your Prospecting Emails Stand Today

Before you start testing, you need to know your baseline. Otherwise, you have no idea whether a new variant is actually good or just less bad.

Current B2B Cold Email Benchmarks

Looking across recent 2024-2025 studies focused on B2B cold email, a rough picture emerges:

  • Open rate (cold): Overall averages around 27.7%, but realistic B2B cold campaigns should expect closer to 15-25% opens, depending on industry and list quality.
  • Reply rate: Average cold email reply rates are reported between 3-6%, with some analyses pegging the global average around 5.1%.
  • Meeting booked rate: Across large data sets, only about 1-2% of cold emails turn into a booked meeting.
  • Conversion to opportunity: One study estimates roughly 0.2% of cold emails become qualified opportunities, about one opportunity per 500 emails.

That’s the unvarnished reality. If your numbers are below these, your first job is to fix fundamentals (list, deliverability, basic messaging). If you’re in that range, A/B testing is how you move from average to top-quartile.

The Power of Personalization and Testing

Multiple sources converge on the same point: personalization and disciplined testing move the needle.

  • Personalized subject lines increase opens by roughly 20-26% on average.
  • Including B2B-specific relevance (like role or industry) in subject lines and opening lines can more than double response rates when combined with tight ICP targeting.
  • B2B campaigns that put more effort into segmentation and personalization see around 30% more opens and 50% more clicks than generic blasts.

SalesHive’s own SaaS campaigns, for example, report roughly a 45% open rate and 12% reply rate when combining focused targeting, AI-powered personalization, and ongoing optimization, well above typical industry baselines.

Those kinds of results aren’t luck. They’re the outcome of continuous A/B testing on every part of the outbound motion.


What to Test in Sales Prospecting Emails (and Why)

You can test almost anything in an email, but not everything is equally valuable. In outbound sales, prioritize the variables that most directly impact reply rate and meetings booked.

We’ll work top to bottom through the email.

1. Subject Lines

Subject lines are your first and easiest test. They heavily influence opens and are simple to swap.

High-impact subject variables to test:

  • Personalization:
    • A: Quick question
    • B: Quick question for your RevOps team
  • Problem vs. outcome focus:
    • A: Reducing churn in your CS org
    • B: 3 ways to add 6-8% net retention this quarter
  • Length:
    • Short (3-5 words) vs mid-length (6-10 words). Studies show subject lines in the 6-10 word / 30-50 character range often achieve the highest open rates.
  • Specificity and numbers:
    • A: Sales playbook ideas
    • B: Playbook that 3.4x reply rates

Because 47% of recipients say they open emails based primarily on the subject line, and subject lines with numbers and personalization consistently outperform generic ones, this is usually your first testing frontier.

2. Sender Name and Identity

Who the email is “from” matters almost as much as what it says.

Ideas to test:

  • SDR name @ company vs. generic sales@company.com
  • AE / Founder as sender vs. dedicated SDR
  • Company name visible vs. more personal identifier in the display name

Often, a real human name tied to a relevant role (e.g., “Alex from Acme, Partnerships”) will outperform a faceless generic address, especially in early-stage prospecting.

3. Opening Line / Icebreaker

Your first line is the make-or-break moment after an open. Many prospects decide in two seconds whether to keep reading.

Variables to test:

  • Hyper-personal opener vs. lightly personalized ICP-specific opener
    • A: Comment on a recent podcast episode or article the prospect posted
    • B: Mention a specific metric or initiative typical for their role/industry
  • Pain-first vs. outcome-first framing
    • A: “Most VPs of Sales we talk to are frustrated with stagnant outbound reply rates…”
    • B: “Teams like yours are booking 2-3x more meetings from the same send volume by tightening ICP and testing hooks…”

Advanced personalization can push reply rates to 2-3x those of generic templates, but it has to be repeatable. A/B testing lets you figure out how deep you really need to go for your ICP.

4. Email Length and Structure

Almost every modern study agrees: brevity wins for cold emails.

  • Emails between 50-125 words can see up to 50% higher reply rates than longer messages.
  • Keeping to 6-8 short sentences often correlates with the best blend of opens and replies.

Test structure like:

  • A: 80-word, 4-sentence email with one clear question
  • B: 160-word email with more context and a case study snippet

Run this test for a single ICP and see which version gets more actual replies and meetings.

5. Value Proposition and Hook Type

Not all hooks are created equal. One recent benchmark broke reply and meeting rates down by hook type and found:

  • Problem hooks delivered baseline reply and meeting rates.
  • Number/stat-based hooks produced higher replies and roughly 2.7x meeting rates vs. baseline.
  • Timeline/urgency hooks achieved the best performance with around 3.4x improvement in meeting rate compared to generic problem framing.

In practice, that means you should be systematically testing:

  • Problem hook vs. specific metric hook (e.g., pipeline coverage, win rate, CAC)
  • Generic value vs. time-bound value (e.g., “this quarter,” “before Q4 planning,” etc.)

6. Call to Action (CTA)

Your CTA is the bridge between interest and commitment.

Common CTA tests for prospecting:

  • Hard ask vs. soft ask
    • A: “Do you have 20 minutes next week to see how this could work for your team?”
    • B: “Worth a quick look, or should I leave you alone?”
  • Specific time suggestion vs. open-ended
    • A: “Are you free Thursday at 10am PST for a 15-min call?”
    • B: “Open to a quick chat sometime next week?”
  • Meeting ask vs. curiosity question
    • A: Ask directly for a demo
    • B: Ask a short qualifying question (e.g., “Who owns outbound efficiency on your team today?”)

Data on cold email CTAs shows that emails with a clear, single CTA see around a 35-42% higher response likelihood than emails that bury or omit the ask. Your testing should focus on what you ask for and how much you ask, not whether you ask at all.

7. Follow-Up Cadence and Multitouch Sequences

Most replies don’t come from the first email.

  • Around 55-70% of cold email replies in many data sets arrive after the 2nd touch or later.
  • The best-performing campaigns often use 4-7 follow-ups spaced roughly 3-7 days apart.

You should test:

  • 3-touch sequence vs. 6-touch sequence
  • 3-3-3 day spacing vs. 3-5-7 day spacing
  • Channel order: email, email, call vs. email, call, LinkedIn, etc.

Here, the primary metric is incremental replies and meetings from later touches. It’s common to see total reply rates double once a second and third touch are in place.


How to Design Sales-Focused A/B Tests That Actually Mean Something

Now that you know what to test, let’s talk about how to test without lying to yourself.

Step 1: Pick the Right KPI

For outbound sales, your testing hierarchy should look like this:

  1. Primary: Meetings booked (per 100 or 1,000 sends)
  2. Secondary:
    • Reply rate
    • Positive reply rate (interested / qualified)
  3. Tertiary:
    • Open rate
    • Click-through rate (if relevant)

Open rate is a diagnostic, not a victory condition. With Apple’s Mail Privacy Protection and other noise, opens are inflated and unevenly measured. Use opens to see if a subject line is clearly dead on arrival; use replies and meetings to crown winners.

Step 2: Define a Simple Hypothesis

Before you build variants, write a one-line hypothesis. For example:

  • “If we mention a specific outbound result (e.g., 2-3x meetings) in the subject line, reply rates from VPs of Sales at SaaS companies will increase by at least 30%.”
  • “If we shorten our first-touch emails from ~180 words to under 90 words, overall reply rate will increase by at least 2 percentage points without hurting meeting rate.”

This keeps you honest. After the test, you’re not just saying “B felt better”, you’re confirming or rejecting a specific prediction.

Step 3: Control for ICP, Timing, and Channel Mix

To get clean results:

  • Segment by ICP. Test within one role/industry/geo at a time. Don’t mix CFOs and Marketing Directors in the same test.
  • Send within a tight window. If Variant A goes Monday and Variant B goes Friday, your timing confounds the test. Try to send both variants in parallel or within 24 hours.
  • Keep channel mix the same. If A gets calls and LinkedIn on top of email and B doesn’t, you aren’t testing email anymore, you’re testing multichannel.

Randomly assign prospects in the same segment to A or B. Most modern sequence tools handle this automatically.

Step 4: Ensure Adequate Sample Size

You don’t need a PhD in statistics, but you do need enough data:

  • Aim for 200-500 sends per variant as a rough rule of thumb for cold email.
  • For very small TAMs (e.g., 300 target accounts total), accept that your experiments will be slower and less “perfect.” Pool sends across reps and run fewer, bigger tests.

If you’re only sending 40-50 emails per variant, you might use tests more as exploration than statistically significant proof, but you should treat the results with appropriate skepticism.

Step 5: Run the Test Long Enough, but Not Forever

Most outbound tests for a given batch of prospects can run 1-3 weeks, depending on your send volume and follow-up cadence. A sensible pattern:

  • Launch A and B in parallel
  • Let both run through at least 2-3 touches
  • Wait until both variants hit your pre-defined sample size
  • Then freeze, analyze, and roll out the winner

Avoid endlessly “peeking” and switching mid-test based on tiny differences after a few days. That’s how you end up chasing noise.

Step 6: Log the Results and Turn Them Into Playbook Assets

This is where most teams drop the ball.

For every test, log the following in a shared doc or CRM object:

  • ICP / segment
  • Hypothesis
  • Variant details (full email copy or screenshots)
  • Sample size per variant
  • Open, reply, positive reply, and meeting rates
  • Final decision and key learning

Promote clear winners into your standard playbook and tag them as such ([TESTED WINNER, SaaS VP Sales]). This lets new reps start on third base instead of home plate.


Building an A/B Testing Culture in Your SDR Team

If A/B testing becomes “one more thing” on your reps’ to-do lists, it’ll die fast. You need to bake it into how the team already works.

Start with a Quarterly Testing Roadmap

Instead of random experiments, plan 3-5 high-impact tests per quarter:

  • Q1: Subject lines and first lines for your top ICP
  • Q2: CTA and email length
  • Q3: Cadence length and timing
  • Q4: Multichannel order (call vs. email first)

You can prioritize using a simple ICE scoring model (Impact, Confidence, Ease):

  • Impact: How big could the effect be if this works?
  • Confidence: How confident are we this might win?
  • Ease: How easy is it to implement?

High-ICE tests go first.

Assign Clear Ownership

Common failure pattern: “Everyone owns testing,” which means no one owns testing.

Consider:

  • A RevOps / Sales Ops owner, responsible for tooling, measurement, and logging
  • A Testing Champion SDR or team lead, responsible for suggesting test ideas and coordinating copy
  • Marketing collaboration, especially if they already run A/B tests on nurture emails and landing pages

Make Testing a Standing Agenda Item

Add a 10-15 minute “Experiment Review” to your weekly SDR standup:

  • Review 1-2 live or recently completed tests
  • Share screenshots or snippets of winning variants
  • Decide what gets promoted into the base playbook
  • Capture field feedback (e.g., “We’re seeing more positive replies but also more ‘not now’ with this hook”)

This keeps testing real and relevant, not a slide deck someone made last quarter.

Use Tooling That Makes Testing Easy

Most modern sales engagement tools (Salesloft, Outreach, HubSpot sequences, etc.) support built-in A/B testing for subject lines and email variants. If your stack doesn’t, you can still:

  • Clone sequences and assign different prospects to each
  • Use tags or custom fields to mark variants
  • Export results and analyze in a spreadsheet

Agencies like SalesHive go a step further, using proprietary platforms and AI engines (like their eMod personalization tool) to spin up and measure tests across thousands of prospects automatically. If your in-house volume is low, plugging into a system like that can shortcut years of trial and error.


Real-World Style Experiments and What They Teach You

To make this concrete, let’s walk through a few classic experiments you can rip and run.

Experiment 1: Subject Line, Generic vs. Role-Specific

Hypothesis: Adding role-specific context to subject lines will increase open and reply rates from VPs of Sales.

  • Variant A (control): Quick question
  • Variant B (test): Quick question for your outbound team

Design:

  • Segment: VPs / Heads of Sales at US-based SaaS companies
  • Volume: 400 contacts → 200 get A, 200 get B
  • Timing: Send within same 2-day window, identical body copy and cadence

What you might see:

  • Opens: A = 18%, B = 26%
  • Replies: A = 3.5%, B = 5.9%
  • Meetings: A = 1.0%, B = 1.8%

If those numbers hold after enough volume, you’ve got a clear winner that you can now roll out to all SaaS VP Sales outreach.

Experiment 2: Email Length, Long Pitch vs. Short Punch

Hypothesis: For cold outbound, a concise 80-100 word email will outperform our current 180-200 word pitch on reply and meeting rate.

  • Variant A (control): 180-word email with intro, long value prop, social proof, and detailed ask
  • Variant B (test): 90-word email with one relevant line, one sentence of value, one short case snippet, and a simple question

This test is grounded in data that shows optimum cold email length tends to be in the 50-125 word range.

What you might see:

  • Opens: roughly equal (subject line unchanged)
  • Replies: Variant B 30-70% higher than A
  • Meetings: Variant B 1.5-2x

Even if open rates don’t budge, the shorter email removes friction and makes it easier for busy execs to respond.

Experiment 3: Hook Type, Problem vs. Timeline

Hypothesis: A time-bound, timeline-focused hook will drive more replies and meetings than a generic problem hook for COOs.

  • Variant A (problem hook):
    • “Most COOs we speak with are frustrated that outbound isn’t pulling its weight compared to inbound.”
  • Variant B (timeline hook):
    • “Are you already set on how outbound will contribute to next quarter’s pipeline target?”

This aligns with data showing that timeline hooks can achieve higher reply and meeting rates than baseline problem-based messages.

Outcome:

If B significantly outperforms A, you’ve learned something deep about how this persona thinks: they may be more responsive to near-term planning and goals than generic pain statements.

Experiment 4: CTA, Hard Meeting Ask vs. Low-Commitment Question

Hypothesis: For first-touch emails to C-suite prospects, a low-commitment qualifying question will generate more replies and eventually more meetings than a direct calendar ask.

  • Variant A: “Open to a 20-minute call next week to see if this could work for your team?”
  • Variant B: “Is outbound pipeline something you’re actively trying to improve this quarter, or is it on the back burner?”

Design:

  • Same subject, same opening lines, same follow-up cadence
  • Measure not just replies, but how many conversations progress to a scheduled call over 2-3 touches

For busy executives, the friction of a meeting ask can be high. Testing a softer CTA lets you see whether more conversations eventually convert into calendar slots after a couple of back-and-forths.


How This Applies to Your Sales Team

Let’s bring this down from theory to your actual pipeline.

Turning Testing into Meetings and Revenue

Consider a typical mid-market outbound engine:

  • 4 SDRs
  • 400 cold emails per rep per week → 1,600 per week, ~6,400 per month

Let’s say your current performance looks like this:

  • 20% open rate
  • 4% reply rate
  • 40% of replies are positive
  • 60% of positive replies convert to meetings

That gives you:

  • Opens: 1,280 / month
  • Replies: 256
  • Positive replies: ~102
  • Meetings: ~61

Now imagine you stack a few realistic A/B-testing-driven improvements over a couple of quarters:

  1. Subject line tests lift opens from 20% → 25%
  2. Hook and length tests lift reply rate from 4% → 6%
  3. CTA and follow-up tests lift conversion from positive reply to meeting from 60% → 70%

New math:

  • Opens: 1,600
  • Replies: 384
  • Positive replies: ~154
  • Meetings: ~108

That’s nearly 2x the meetings from the exact same send volume and headcount.

If your average deal is $30k and you close 20% of those meetings, you just added:

  • Old: 61 × 20% × $30k ≈ $366k potential revenue per month
  • New: 108 × 20% × $30k ≈ $648k potential revenue per month

Over a year, that delta is measured in millions.

Where to Start on Monday

If you’re a VP of Sales or Head of SDRs, here’s a pragmatic rollout plan:

  1. Audit your last 90 days. Get honest numbers for open, reply, positive reply, and meeting rates by segment.
  2. Pick one ICP to focus on first. Don’t try to fix everything at once, start where the revenue is.
  3. Run one subject line test and one email length test for that ICP. Keep everything else identical.
  4. Set minimum sample sizes upfront. For example, 300 sends per variant before you look at results.
  5. Review and roll out winners. Promote them in your playbook and train SDRs to use them.
  6. Repeat next quarter with CTAs and cadence. Gradually expand testing to other ICPs.

If you don’t have the internal bandwidth, tools, or list volume to do this properly, consider whether you’re better off partnering with a specialist whose full-time job is running these experiments at scale.


Conclusion + Next Steps

Cold email is not dead; lazy, untested cold email is.

In an environment where average B2B reply rates hover in the low single digits and spam filters keep tightening, teams that treat prospecting emails like a science experiment, not a one-time copywriting project, are the ones pulling away. They’re testing subject lines, hooks, CTAs, and cadences systematically, logging every win and loss, and measuring success in meetings and pipeline, not opens.

Your next steps are simple:

  1. Get your baseline metrics. Know exactly where you stand today.
  2. Pick one high-impact variable to test this month. Subject lines or email length are great starters.
  3. Design a disciplined A/B test. Clear hypothesis, adequate sample size, consistent ICP, and a primary KPI of reply or meeting rate.
  4. Log and share the results. Turn winners into standardized templates and cadences.
  5. Repeat until testing is just “how we do outbound.”

If you’d rather plug into an outbound machine that already lives and breathes this testing discipline, SalesHive is built for that. With over 100,000 meetings booked for 1,500+ B2B companies through A/B-tested cold calling and email outreach, they can bring a proven experimentation engine to your pipeline while your internal team focuses on closing.

Either way, the days of “set it and forget it” outbound are over. The teams that win 2025 and beyond will be the ones who test, learn, and iterate faster than everyone else.

The short version

Key takeaways

  • Most B2B cold email campaigns still limp along at 15-25% opens and 3-6% replies, but teams that rigorously A/B test and personalize routinely double those results over time.
  • Treat A/B testing like a quota-carrying rep: give it clear goals, one variable at a time, and enough volume to win or lose decisively, then roll the winner into your standard sequence.
  • Personalized subject lines alone can lift opens by around 20-26%, and structured A/B testing across subject, sender, and hooks has been shown to boost overall email conversion rates by up to 49%.
  • You can start improving today by testing one big lever in your prospecting emails, like a new problem-focused hook vs a generic value prop, across at least a few hundred prospects in the same ICP.
  • The real science isn't just in running tests, it's in logging every experiment, measuring impact on meetings booked (not just opens), and continuously iterating your cadences based on data.
  • Bad testing (tiny samples, too many changes at once, chasing open-rate vanity) is almost worse than no testing, focus your experiments on reply rate, meeting booked rate, and pipeline created.
  • If you don't have the list quality, volume, or time to run disciplined experiments, partnering with an outbound specialist like SalesHive lets you plug into proven, constantly-tested email and call playbooks out of the box.
Questions, answered

Frequently asked questions

The short version is on the surface. Open any question to go deeper.

In B2B sales, A/B testing means sending two versions of the same prospecting email (A and B) to similar slices of your target audience to see which one performs better on a specific metric, like reply rate or meetings booked. You might test different subject lines, hooks, CTAs, or send times while keeping everything else constant. Over time, you roll out the winning variations across your sequences so each batch of outbound performs a little better than the last.
For most B2B outbound teams, you want at least a few hundred sends per variant to get signal you can trust, ideally 200-500 contacts per version within the same ICP segment. Sending 40-50 emails per variant will often produce random swings that look like insights but don't repeat. If your volume is low, focus on fewer, high-impact tests and run them longer instead of trying to test everything at once.
Start with the big levers: subject line (personalized vs generic), core hook (problem-based vs product-based), and CTA (asking for a meeting vs asking a qualifying question). Once you have a winning combination there, move to email length, tone, and the structure of your follow-up sequence. Smaller tweaks like adding an extra sentence or changing a synonym can come later, focus early tests on elements that can realistically move reply and meeting rates by several percentage points.
Don't experiment on your entire universe at once. Cap each test to a portion of your daily sends (for example, 30-40%) and keep a proven baseline sequence running for the rest. Also, avoid radical experiments that ignore your brand, ICP, or prior learnings; instead, iterate from what's already working. Finally, keep tests short and decisive, once you have enough volume to pick a winner, roll it out and move on.
The best programs treat testing as a joint effort: marketing owns frameworks, tooling, and global insights, while SDRs provide on-the-ground feedback and run day-to-day variations inside cadences. In smaller teams, a sales leader or revops manager can own the testing roadmap, then enable SDRs with approved variants and clear instructions on when and how to use them.
In practice, most sales teams don't run formal p-value calculations, but you can still be disciplined. Look for differences big enough to matter (e.g., 5% vs 9% reply rate) across a reasonable sample size (hundreds of sends) and check that results are consistent across a few days or batches, not just one send block. If you have revops support, plug your numbers into a simple online significance calculator to validate whether the observed uplift is likely real rather than noise.
Yes, and you should. For outbound sales, the real metric is meetings booked, which often comes from a mix of email, calls, and LinkedIn touches. You can test different channel orders (email-first vs call-first), different numbers of touches, or different intervals between steps. Just be sure you still isolate one major variable at a time so you can understand whether it was the channel mix, timing, or messaging that actually improved performance.
If your TAM is small or each rep only sends a handful of emails per day, you'll struggle to get clean test data. In that case, focus on testing at the team level (pool volume across SDRs), run fewer but bigger experiments over a longer period, and lean more on qualitative feedback from replies and calls. You can also work with an outsourced SDR partner like SalesHive that runs higher volume across multiple markets and can bring in proven, pre-tested messaging frameworks instead of starting from zero.

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