1840 and Company
Revolutionizing the way we work! Hire global, remote talent & teams via outsourcing, freelance, and direct placement.
1840 & Company is a global business process outsourcing and staffing provider that helps businesses hire, manage, and pay vetted remote talent and teams in over 150 countries. They specialize in cost-effective SDR, sales, customer support, back-office, and specialized roles via flexible engagement models.
What reviewers love, and what to watch
A balanced view of 1840 and Company, drawn from public reviews and product research.
Pros
- Strong client satisfaction on B2B review sites (e.g., ~4.8/5 rating on Clutch) with praise for quality of candidates and outcomes.
- Timely project management and fast time-to-hire, frequently delivering qualified SDRs and support agents in about two weeks.
- Highly responsive and communicative account teams that adapt to changing requirements and maintain frequent touchpoints.
- Ability to source specialized, offshore and nearshore talent that integrates well with client workflows and tech stacks while significantly reducing costs.
- Flexible engagement models (staff augmentation, fully managed BPO, RPO) that let clients choose their level of control and internal involvement.
Cons
- Limited public pricing transparency; most engagements require a sales conversation and custom quote to understand total cost.
- Some negative candidate and freelancer feedback about inconsistent communication, interview no-shows, or extended hiring processes.
- A few worker reviews cite management and payroll issues (e.g., delayed payments or unclear points of contact) in certain regions, suggesting operational variability by project.
What teams use 1840 and Company for
- Outbound SDR and BDR lead generation
- Inbound lead qualification and appointment setting
- Scaling customer support and contact center operations
- Building remote data, finance, or back-office teams
- Entering new geographic markets with local-language talent
- Global payroll, EOR, and compliance for distributed teams
Key strengths
- Truly global reach with hiring capabilities in 150+ countries and experience in cost-efficient nearshore and offshore hubs.
- Proven ability to reduce hiring and operating costs for sales and CX teams by 60-70% without sacrificing performance metrics like CSAT or revenue.
- Flexible engagement options (client-managed, fully managed, and direct placement) tailored to different stages of growth and internal maturity.
- Data-driven QA and analytics programs, plus optional VPN, BYOD, and workforce management solutions that make remote operations more secure and transparent.
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