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SDR & Lead Gen Services
Emapta
Top 1% high-performing offshore and nearshore teams, your team, your way.
Emapta is a global outsourcing and offshoring provider that builds dedicated, high-performing remote teams across sales, customer experience, finance, technology, and more, with transparent pricing and no salary markups.
Pricing
Custom pricing
Best for
Emapta is best for companies that want to build dedicated offshore SDR and lead generation teams with full operational control, strong data security, and flexible, transparent pricing across multiple global talent hubs.
Platforms
Web, iOS, Android
Free trial
No
Free plan
No
Headquarters
Mandaluyong, Metro Manila, Philippines
Company type
Private
The honest take
What reviewers love, and what to watch
A balanced view of Emapta, drawn from public reviews and product research.
Pros
- High-quality talent u2013 clients and employees frequently highlight the professionalism and skill level of Emapta-sourced staff across sales, CX, and technical roles.
- Transparent pricing u2013 no salary markups and clear cost breakdowns are consistently mentioned as a differentiator versus traditional BPOs.
- Strong cultural alignment u2013 dedicated teams integrate well with client culture and processes, supporting collaboration across time zones.
- Flexibility and scalability u2013 the ability to start small, add roles quickly, and avoid long-term lock-in is praised by growing companies.
- Employee engagement and low attrition u2013 external employer reviews and awards cite good work-life balance, competitive compensation, and positive culture, which translate into stable client teams.
Cons
- Some employee reviews cite slow or bureaucratic internal processes around onboarding, offboarding, and HR administration.
- Perceived lack of job security for some roles, reflecting the dependency on client contracts and typical dynamics of the BPO industry.
- Operational kinks such as occasional issues with attendance tracking systems or payroll/banking integrations have been mentioned and may require process tuning on individual accounts.
Where it fits
What teams use Emapta for
- Cold outbound prospecting and appointment setting
- B2B lead generation and qualification
- Sales pipeline development and nurturing
- Telemarketing campaigns for new markets
- Account management and customer success support
- Sales operations, CRM administration, and reporting
- Multichannel customer support tied to sales motions
Key strengths
- Ability to build complex, multi-function revenue teams (SDR, BDR, sales ops, marketing ops, CX) under one global outsourcing partner.
- Global footprint spanning the Philippines, LATAM, Europe, and other APAC markets, enabling follow-the-sun coverage and language options.
- Robust data security and compliance posture suitable for regulated industries like financial services and healthcare.
- Flexible commercial model with no minimum headcount and no long-term contracts, supporting fast-scaling growth companies.
Compare your options
Emapta alternatives
Other tools teams weigh against this one. Tap any we have reviewed to read more.
CloudstaffConnectOSBruntWorkTaskUs
Questions, answered
Frequently asked about Emapta
The short version is on the surface. Open any question to go deeper.
Emapta is a global outsourcing and offshoring provider that builds dedicated, full-time remote teams for clients across sales, lead generation, customer experience, finance, technology, and other business functions. Rather than operating as a traditional shared-contact-center BPO, Emapta focuses on dedicated staffing: its teams work exclusively for one client, follow the client's tools and processes, and are managed day to day as an extension of the in-house organization while Emapta handles recruitment, HR, payroll, facilities, and compliance.
Emapta does not publish fixed price tiers. Pricing is fully custom and depends on factors like role type, seniority, location, team size, and work setup (office-based, hybrid, or work-from-home). The company emphasizes transparent, no-markup pricing, meaning clients see the underlying salary costs and service fees with no hidden charges. To get an accurate quote for an SDR or lead generation team, buyers need to speak with Emapta's sales team and share their role profiles and headcount needs.
Key features of Emapta include dedicated offshore and nearshore teams, custom team design for roles such as SDRs, BDRs, telemarketers, and sales operations, a transparent no-markup pricing model, a global network of talent hubs, and strong data security and compliance. Emapta also offers workforce migration services, strategic workforce advisory, its own Emapta Talent Marketplace (ETM) to accelerate hiring, and enablement tools such as the MyEmapta app and Emapta Academy for training and workforce management.
In the SDR and lead generation services and BPO space, Emapta competes with other global outsourcing providers and offshoring specialists such as Cloudstaff, ConnectOS, BruntWork, TaskUs, and regional BPOs that also offer dedicated staffing and sales support capabilities. Buyers may also evaluate Emapta alongside lead-gen agencies and SaaS sales engagement platforms, although those offerings are structurally different, focusing on campaigns or software rather than building dedicated teams.
Yes. Emapta supports companies of all sizes, and many of its clients are small and mid-market businesses that want to access top-tier global talent while controlling costs. Because there is no minimum headcount requirement, a smaller company can start with just one or a few SDRs or lead-gen specialists and scale up over time. However, small businesses should be prepared to provide clear processes, scripts, and KPIs, since Emapta's model assumes the client will guide the day-to-day sales strategy and performance management of the offshore team.
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