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HomeX Virtual Agency is a Kosovo-based virtual assistant and call center partner that builds dedicated remote teams for cold calling, sales development, lead generation, customer support and back-office workflows for U.S. and international businesses.
Pricing
Custom pricing
Best for
HomeX Virtual Agency is best suited for U.S.-focused small and midsize businesses that need cost-effective, English-speaking SDR, cold calling, lead generation and customer support teams, particularly in real estate, automotive and other service-based industries.
Platforms
Web
Free trial
No
Free plan
No
Headquarters
Prishtina, Kosovo
Company type
Private
The honest take
What reviewers love, and what to watch
A balanced view of Homex Virtual Agency, drawn from public reviews and product research.
Pros
- Strong results focus u2013 reviewers highlight that campaigns quickly generate qualified leads and help scale revenue.
- Responsive and reliable team u2013 customers frequently mention fast replies, consistent communication and dependability over long engagements.
- Professional, experienced agents u2013 feedback notes that agents sound knowledgeable, bring good sales energy and understand what business owners need to grow.
- Clear KPIs and reporting u2013 clients appreciate regular updates on leads, performance metrics and progress toward goals.
- Long-term partnership mindset u2013 several reviewers mention working with HomeX for years and planning to continue because of consistent performance.
Cons
- Limited volume of third-party reviews on major software marketplaces like G2 or Capterra compared with larger outsourcing firms.
- No publicly listed, standardized pricing; prospects must request a quote to understand cost structures.
- Smaller team size and brand footprint than large global BPOs, which may be a consideration for very large enterprises.
Where it fits
What teams use Homex Virtual Agency for
- Cold call outreach to homeowners and business owners for real estate and B2B deals
- Sales prospecting and appointment setting for SDR and inside sales motions
- Lead qualification and nurturing to hand off sales-ready opportunities
- Customer support and help desk outsourcing for SaaS and digital products
- Back-office operations and CRM data management
- Marketing campaign execution across paid ads, social and email
- After-hours or overflow call handling for small service businesses
Key strengths
- Clear focus on outbound sales, real estate acquisitions and appointment setting, rather than generic contact-center work.
- Flexible engagements that can start with 1-2 agents and scale as results and budgets grow.
- Ability to work across a wide tool stack including major CRMs, dialers, marketing and help desk platforms.
- Positive Trustpilot feedback emphasizing professionalism, responsiveness and tangible business results.
Compare your options
Homex Virtual Agency alternatives
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Questions, answered
Frequently asked about Homex Virtual Agency
The short version is on the surface. Open any question to go deeper.
Homex Virtual Agency is a Kosovo-based outsourcing and virtual assistant company that builds dedicated remote teams for U.S. and international businesses. Its agents handle cold calling, SDR and lead generation, inside sales support, customer support, help desk services and back-office workflows, with a particular strength in real estate, automotive, solar and other service-based industries.
Homex does not publish fixed per-seat or per-user pricing. Instead, it works on custom engagements that take into account the number of agents, hours, required skills and scope of work. Third-party directories list a minimum project size of around $1,000 and an average hourly rate under $30, but exact pricing is provided only after a discovery conversation via their Request a Quote form.
Key capabilities include cold calling and appointment setting, list-based lead generation, lead qualification and objection handling, CRM logging and pipeline management, inbound customer support and help desk coverage, back-office and workflow management, and marketing execution services for paid ads, social media, SEO and email. HomeX also provides QA, KPI reporting and dedicated operations management for higher-volume engagements.
Homex competes with a range of SDR and BPO providers that offer outsourced sales development and contact center services. Common alternatives include firms like Belkins, CIENCE, Martal Group, SalesRoads and Callbox, as well as regionally focused call centers and virtual assistant agencies serving similar industries.
Yes. Most of Homex Virtual Agency's clients are small and midsize businesses that do not want to build large in-house SDR or support teams. The company is designed to let SMBs start with a small number of agents, integrate those agents into existing tools like Salesforce, HubSpot or Shopify, and then scale up as revenue and lead volume grow.
Want the results without buying the tool?
SalesHive already runs a best-in-class outbound stack as a managed service, with B2B cold calling, email outreach, and appointment setting handled end to end. Book a strategy call and we’ll book the meetings for you.