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Gifting & Direct Mail
Loop & Tie
Sustainable corporate gifts that give back. Easy to send, fun to receive.
Loop & Tie is a carbon-regenerative corporate gifting platform that lets businesses send choice-based, sustainable gifts while capturing rich engagement and impact data.
Pricing
$200+ / mo
Best for
Loop & Tie is best suited for teams that want a sustainable, choice-based gifting platform to build deeper relationships with customers and employees without managing complex logistics.
Platforms
Web
Free trial
No
Free plan
Yes
Headquarters
Austin, Texas, USA
Company type
Private
The honest take
What reviewers love, and what to watch
A balanced view of Loop & Tie, drawn from public reviews and product research.
Pros
- Very easy-to-use platform and dashboard for both senders and recipients, with simple setup and intuitive workflows.
- Choice-based gifting experience that lets recipients pick what they actually want or donate the value to charity, leading to higher satisfaction.
- Strong sustainability and social-impact focus, including tree planting, carbon sequestration and donation options built into collections.
- Rich analytics on gifting performance, including opens, redemptions, gift selections, delivery status, thank-you notes and impact metrics.
- Eliminates the need to collect or store recipient home addresses by capturing shipping details during gift redemption.
- Responsive, hands-on customer support and account teams that help curate collections and troubleshoot issues.
- Native Salesforce integration and marketing automation connections that enable gifting directly from existing workflows.
Cons
- Catalog variety can feel limited or repetitive at certain price points, especially for frequent senders targeting the same audience.
- Some advanced features and integrations, such as Salesforce automation, HRIS connections and premium branding, require higher-tier plans or paid add-ons.
- International gifting options are more limited than some competitors, with fewer global collections and less emphasis on large-scale global logistics.
- Custom packaging and branded box programs can be relatively expensive for smaller organizations or tight budgets.
- Admin navigation and workflow setup (for example, certain Salesforce logging flows or switching between views) can be confusing and require configuration effort.
Where it fits
What teams use Loop & Tie for
- ABM and demand generation gifting for prospects and customers
- Customer onboarding, renewal and advocacy gifting
- Employee rewards, recognition and milestone gifts
- Event registration incentives and post-event follow-up gifts
- Customer support recovery and goodwill gestures
- Candidate and referrer gifting in recruiting programs
- Nonprofit donor, staff and volunteer appreciation campaigns
Key strengths
- Highly engaging choice-based experience that feels personal to recipients and reduces wasted swag.
- Deep sustainability and social-impact positioning, including Happy Planet collections and detailed impact reporting.
- Modern, intuitive user experience with strong analytics, including opens, redemptions, thank-you notes and carbon/donation impact.
- Tight Salesforce integration and solid marketing and HRIS connectors that enable automated gifting across the customer and employee lifecycle.
Questions, answered
Frequently asked about Loop & Tie
The short version is on the surface. Open any question to go deeper.
Loop & Tie is a corporate gifting and direct mail platform that lets businesses send curated gift collections instead of single items so each recipient can choose the gift they want or donate the value to charity. The marketplace is built around small and diverse makers, and every gift is designed to have a net positive carbon impact, making gifting both more personal and more sustainable.
Loop & Tie offers a free software tier with no platform fee, where you simply pay for the gifts you send. Paid plans start with the Essentials subscription at $500 per year for 3 users and 3 teams, adding free shipping, custom collections, branding, analytics and more. The Premium plan is $5,000 per year with unlimited users and 5 teams, plus advanced automation, gift card and merch options, and elevated support. Additional add-ons such as Salesforce and HRIS integrations, storefronts and managed services are priced separately.
Key features of Loop & Tie include choice-based gifting collections, a curated marketplace of small and impact-driven brands, carbon-regenerative shipping and impact reporting, email-based sending with address capture, multi-recipient sends, analytics and dashboards, team management, a Contacts Hub for audience segmentation, branded redemption experiences, Salesforce and marketing automation integrations, HRIS-triggered employee gifting, and options for branded merch, storefronts, surveys and meeting schedulers.
Loop & Tie competes with other corporate gifting and direct mail platforms such as Sendoso, Alyce by Sendoso, Reachdesk, Snappy and Goody. Compared with these vendors, Loop & Tie emphasizes sustainability, small-business sourcing and transparent pricing over warehousing-heavy swag programs and global kitting.
Yes. Loop & Tie's free tier and relatively low-cost Essentials plan make it accessible to small and mid-sized businesses that want to run thoughtful gifting campaigns without committing to large annual contracts or complex logistics. It's particularly well-suited for small teams that value sustainable, choice-based gifts and need an easy way to send gifts for sales outreach, customer appreciation and employee recognition. Very high-volume or globally distributed programs that rely heavily on bulk swag and event kits may be better served by more logistics-focused vendors.
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