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CRM
Monday Sales CRM
Accelerate revenue growth with the AI-first CRM that finds and enriches leads.
Monday Sales CRM is an AI-powered, fully customizable CRM built on monday.com Work OS to help sales teams manage pipelines, emails, and post-sales work in one place.
Pricing
$1 to $25 / mo
Best for
Monday Sales CRM is best for small and mid-sized B2B teams that want a modern, visual, AI-enabled CRM tightly connected to broader work and project management on the same platform.
Platforms
Web, iOS, Android, Desktop (Mac & Windows), Chrome Extension
Free trial
Yes
Free plan
No
Headquarters
Tel Aviv, Israel
Company type
Public
The honest take
What reviewers love, and what to watch
A balanced view of Monday Sales CRM, drawn from public reviews and product research.
Pros
- Highly intuitive, visually appealing interface that is easy for teams to adopt with minimal training.
- Very flexible and customizable boards, fields, and views that can be tailored to almost any sales workflow.
- Powerful no-code automations and strong integrations that reduce manual data entry and streamline processes.
- Centralized view of leads, deals, activities, and projects in a single platform, improving collaboration and visibility.
- Fast implementation and extensive library of templates that help small teams get up and running quickly.
- AI-assisted email writing and workflow support that speeds up communication and data management.
Cons
- Pricing can feel expensive for very small teams due to the 3-seat minimum and key features being locked to higher tiers.
- The high degree of customization and large number of options can be overwhelming and create a learning curve for advanced use.
- Email and Outlook/Gmail integrations are sometimes reported as limited or finicky, especially for complex use cases.
- Performance can slow down with very large boards or highly complex automations, particularly for bigger datasets.
- Reporting, forecasting, and advanced analytics are less sophisticated than those of some enterprise-focused CRMs.
Where it fits
What teams use Monday Sales CRM for
- Sales Prospecting
- Pipeline Management
- Account and Contact Management
- Sales Forecasting and Reporting
- Email Outreach and Sequences
- Post-Sales Onboarding and Renewals Management
- Cross-team Collaboration on Deals and Projects
Key strengths
- Exceptionally intuitive UI and quick user adoption compared to many traditional CRMs.
- Flexible, no-code customization and automations that span sales and non-sales workflows.
- Large integration ecosystem and app marketplace with 500+ supported tools.
- Seamless connection between pre-sales, project delivery, and account management on a single platform.
Compare your options
Monday Sales CRM alternatives
Other tools teams weigh against this one. Tap any we have reviewed to read more.
Questions, answered
Frequently asked about Monday Sales CRM
The short version is on the surface. Open any question to go deeper.
Monday Sales CRM is monday.com's dedicated customer relationship management product, built on the monday.com Work OS. It gives sales, revenue operations, and account management teams a visual, customizable system to manage leads, contacts, deals, emails, and post-sales work in one place. The product combines no-code boards and automations with AI features and a large integration ecosystem so teams can design workflows that match their exact sales process.
Monday Sales CRM uses seat-based pricing with a minimum of three seats. On annual billing, the Basic plan starts at $12 per user per month, the Standard plan at $17 per user per month, and the Pro plan at $28 per user per month. The Ultimate (Enterprise) plan is priced by quote. All CRM plans include a 14-day free trial, and monthly billing is also available at higher per-seat rates.
Core features of Monday Sales CRM include customizable deal pipelines and contact records, two-way email sync with Gmail and Outlook, email templates, sequences and mass emails, AI-powered email generation and data enrichment, no-code automations, visual dashboards and sales forecasting, quotes and invoices, lead capture forms, and post-sales account and project management. Higher tiers add capabilities like lead scoring, team goals, advanced analytics, and enterprise-grade security and governance.
The main competitors to Monday Sales CRM are other modern, cloud-based CRMs such as HubSpot Sales Hub, Salesforce Sales Cloud (particularly its lower and mid tiers), Pipedrive, and Zoho CRM. Buyers also sometimes compare it with project-centric tools like ClickUp or Asana when they are looking to combine light CRM needs with broader work management.
Yes, Monday Sales CRM is well-suited to small businesses and growing teams that want an easy-to-use, highly visual CRM that can be customized without developers. Reviews consistently highlight its intuitive interface, templates, and fast setup as benefits for smaller organizations. The main caveats for very small businesses are the three-seat minimum and the fact that some advanced email, automation, and analytics capabilities are only available on higher-tier plans, which can feel costly for solo users or micro-teams.
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