
The Telemarketing Company
Delivering high-quality leads, appointments, sales and research since 1990
The Telemarketing Company (TTMC) is a UK-based B2B telemarketing and inside sales agency providing outsourced SDRs, lead generation, appointment setting, inbound lead management, data services and telephone research for organisations worldwide.
What reviewers love, and what to watch
A balanced view of The Telemarketing Company, drawn from public reviews and product research.
Pros
- High-quality, unscripted conversations delivered by mature, salaried agents with above-average tenure, which many clients cite as driving more credible, trust-building discussions.
- Strong compliance and quality framework, including FCA authorisation plus ISO 9001 and ISO 27001 certifications, appealing to regulated industries.
- Exceptional transparency with 100% call recording and a real-time reporting portal (TTMC Connect) that gives clients detailed visibility into performance.
- Ability to run complex, multilingual campaigns from a single UK hub, covering 25+ languages across EMEA, APAC and other regions.
- Large library of 120+ named client testimonials and case studies demonstrating experience across many sectors and use cases.
Cons
- Pricing is positioned toward higher-value B2B campaigns; G2 indicates a typical minimum investment around u00a310,000 due to the six-week engagement requirement, which may be high for very small businesses.
- Service is focused on human phone-based contact and research rather than being a multi-channel martech platform, so organisations seeking primarily software or self-service tooling may find it less suitable.
- UK-based operations may require careful scheduling for clients whose target markets are concentrated in distant time zones if they need extensive real-time coverage.
What teams use The Telemarketing Company for
- B2B outbound lead generation and pipeline creation
- Sales appointment setting into target accounts
- Outsourced SDR and inside sales teams
- Inbound lead qualification and nurture
- Event promotion, registration and follow-up
- Data cleansing and enrichment of CRM databases
- Customer satisfaction and NPS telephone surveys
- Compliance and Treating Customers Fairly (TCF) call programmes for regulated sectors
Key strengths
- Long operating history (since 1990) and strong reputation in the UK B2B telemarketing market.
- Ability to handle large, complex and multilingual campaigns from a single Brighton hub with over 220 seats.
- Mature, salaried agents with structured training aligned to Institute of Sales Management and Market Research Society standards.
- Deep focus on quality, transparency and repeat business, reflected in a very high proportion of revenue from existing clients and a large library of testimonials.
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Want the results without buying the tool?
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