The B2B sales glossary
The language of outbound, defined.
Clear, practical definitions of the cold calling, email outreach, lead generation, and sales development terms that actually move pipeline. Written by the team that runs outbound every day.
55 matching terms · 6 categories · Updated continuously
National Do Not Call RegistryThe National Do Not Call Registry is a U.S. federal database that lets consumers opt out of most telemarketing sales calls. For B2B sales development...
Near Shore Cold CallingNear shore cold calling is the practice of outsourcing outbound B2B sales calls to teams located in nearby or neighboring countries that share...
Part-Time Cold CallerA part-time cold caller is a sales development professional who spends a limited number of hours each week making outbound B2B calls to identify...
Power DialerA power dialer is an outbound calling tool that automatically dials the next number in a prioritized list as soon as an SDR finishes a call,...
Predictive DialerA predictive dialer is an automated outbound calling system that uses algorithms to dial multiple numbers ahead of agent availability, filtering out...
TCPAThe Telephone Consumer Protection Act (TCPA) is a U.S. federal law that restricts telemarketing calls, texts, and certain automated dialing...
TelemarketerA telemarketer is a sales professional who sells or promotes products and services over the phone, calling prospects to spark interest, qualify...
TelemarketingTelemarketing is the practice of marketing or selling products and services to customers over the phone, using outbound or inbound calls to reach...
Telemarketing CompaniesTelemarketing companies are specialized providers that run outbound calling programs to generate and qualify B2B sales opportunities. They supply...
TelesalesTelesales is the process of selling products or services over the phone, typically through structured outbound or inbound calls. In B2B sales...
Voicemail DropA voicemail drop is the practice of leaving a pre-recorded voicemail automatically or with one click when a call goes unanswered. In B2B sales...
VOIPVOIP (Voice over Internet Protocol) is a technology that delivers phone calls over the internet instead of traditional phone lines, typically through...
About this glossary
A working reference, not a textbook
The short version is on the surface. Open any question to go deeper.
It is a practical reference for the language of B2B outbound sales. Every entry explains a cold calling, email outreach, lead generation, or sales development term in plain English, with the context and best practices that actually matter when you run campaigns.
They come from the SalesHive team, the same strategists and SDRs who run outbound campaigns for thousands of clients every day. The goal is working knowledge you can apply, not textbook theory.
Search by name at the top of the page, filter by category, or browse the A to Z list below. Each term links to a full definition with key benefits, best practices, common challenges, and FAQs.
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