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Kixie is an AI-powered sales engagement and VoIP platform that combines multi-line power dialing, business SMS, and deep CRM integrations to help revenue teams connect with more prospects and customers.
Pricing
$26 to $50 / mo
Best for
Kixie is best for SMB and mid-market revenue teams that need a high-volume, AI-enhanced power dialer and SMS platform deeply integrated with their CRM to drive more conversations and conversions without a complex enterprise contact center deployment.
Platforms
Web, Chrome Extension, iOS, Android
Free trial
Yes
Free plan
No
Headquarters
Santa Monica, CA, USA
Company type
Private
The honest take
What reviewers love, and what to watch
A balanced view of Kixie, drawn from public reviews and product research.
Pros
- Deep native integrations with HubSpot, Salesforce, Pipedrive, Zoho and other CRMs, with automatic logging of calls, SMS, recordings, and outcomes.
- Powerful multi-line PowerDialer and AI-powered local presence that significantly increase call volume and live connection rates.
- Fast implementation and intuitive Chrome extension; many reviewers note that reps can be calling within minutes and adoption is straightforward.
- Strong SMS capabilities, including templates, automated sequences, and team SMS shared inboxes to coordinate responses.
- US-based support team with generally positive feedback on onboarding help, troubleshooting, and willingness to configure integrations for customers.
- Good perceived value and ROI for outbound teams, with many users reporting higher productivity and improved conversion rates after implementation.
Cons
- Multiple reviews mention bugs, glitches, or occasional outages with the dialer or Chrome extension, sometimes requiring users to reinstall or contact support.
- Support hours are limited to weekday US business hours, and some customers report frustration with the lack of weekend or 24/7 support when issues arise.
- Some users describe the UI and reporting as less intuitive or less customizable than they would like, especially for advanced analytics.
- Several reviewers complain about rigid contract terms and difficulty canceling early, including being required to commit to multi-month or annual agreements.
- Certain HubSpot users note quirks and glitches with team SMS and contact syncing, such as strict phone-number formatting requirements and missed logs.
Where it fits
What teams use Kixie for
- High-volume outbound calling and sales prospecting
- Speed-to-lead phone and SMS follow-up on inbound web leads
- Sales development and appointment setting
- Blended inbound/outbound inside sales and account management
- Customer support and contact center voice/SMS operations
- Automated lead nurturing and reactivation via SMS and call cadences
Key strengths
- Highly rated by users across G2, Capterra, GetApp, and Software Advice for ease of use, functionality, and customer support.
- Combines outbound power dialing, inbound routing, and SMS into a single platform, reducing the need for multiple point tools.
- Deep CRM ecosystem and automations allow revenue teams to orchestrate calls and texts directly from CRM workflows and triggers.
- Fast time-to-value thanks to a Chrome extension, mobile apps, and extensive out-of-the-box integrations and documentation.
Questions, answered
Frequently asked about Kixie
The short version is on the surface. Open any question to go deeper.
Kixie is an AI-powered sales engagement and VoIP platform that combines a multi-line power dialer, business SMS, inbound call routing, and conversation intelligence. It integrates deeply with leading CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and HighLevel so that every call, text, and outcome is automatically logged, giving revenue teams a streamlined way to run high-volume outbound, handle inbound calls, and track performance in one place.
Kixie uses a per-user, tiered pricing model with both monthly and annual billing options. Public third-party sources indicate that plans typically start around $35 per user per month for an Integrated tier, with more advanced Professional and Outbound PowerDialer tiers priced higher and an Ultimate Revenue plan available on a custom basis. The vendor does not publish exact per-seat pricing on its website, so buyers generally need to request a quote or start a 7-day free trial via the Kixie pricing page.
Key Kixie features include a multi-line PowerDialer (up to 10 simultaneous calls) with AI human voice detection, ConnectionBoost local presence and spam-risk mitigation, click-to-call and click-to-text from any web page, bi-directional CRM integration, team SMS with shared inboxes, voicemail drop, automated call and SMS cadences, IVR and intelligent call routing, call recording and live coaching, AI conversation intelligence, and real-time dashboards and leaderboards. Native iOS, Android, and Chrome apps extend these capabilities across devices.
Kixie's primary competitors include other cloud-based sales dialers and VoIP platforms such as JustCall, CloudTalk, RingCentral RingEX, and Dialpad. In more complex contact center or sales engagement scenarios, it may also be evaluated alongside tools like Five9, Aircall, and outreach platforms that offer their own dialers. Buyers typically compare these products on factors like dialer modes, CRM integrations, reliability, support model, and pricing.
Yes. Kixie is widely used by small and mid-sized businesses that need to increase outbound calling volume and speed-to-lead without a large IT footprint. Its Chrome extension, quick-start free trial, and turnkey integrations with popular CRMs make it accessible for small teams, while features like multi-line power dialing, SMS, and IVR provide room to grow. Very small or budget-constrained teams that make only occasional calls may find it more powerful than necessary, but for active SDR and inside sales teams, Kixie is generally a strong fit.
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